Every product you purchase is under the manufacturer's warranty.

You may return the product within seven (7) days of delivery, provided that the packaging remains unopened, undamaged, and the product is unused. Please include a petition or return form containing your invoice and order number.

Please open and inspect packages that you suspect were damaged during shipment in the presence of the courier representative. If there is any damage, do not accept the product and ensure a damage report (official record) is filed by the shipping company. Please note that once the product is accepted, you agree that the shipping company has fully performed its duty.

Returns of products with opened packaging, used, or damaged items will not be accepted.

The customer is obliged to return the product in the same condition as it was delivered. If the product has been used, the customer is liable to compensate for the loss in the product's commercial value.

In the event of a return or withdrawal from the purchase, the product price will be refunded within ten (10) days from the moment the returned item reaches us. Refunds to credit cards are processed by your bank within 2 to 6 weeks. Our company has no control over this banking period.

If any opening, deterioration, breakage, damage, tearing, or usage is detected in the product or its packaging, and the product cannot be returned in its original condition as delivered, the return will not be accepted and no refund will be issued.

For any defects that may occur after the product has reached the customer, the authorized services of the manufacturer should be contacted.

For returns complying with the above conditions, the shipping costs shall be covered by the customer.

Wire transfer refunds are processed within 2 business days, and credit card refunds within 3 business days. Your bank may not reflect credit card refunds on the same day; in this case, you should contact your bank's credit card services. Once your order status is marked as "Cancelled," the full amount is refunded to your credit card or bank account. For installment purchases, refunds are credited back to your card as a positive balance by your bank on a monthly basis.